AxisNow - Notice history

All systems operational

Dashboard - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Configuration Management - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

API Service - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.92%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Insight - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Logs Streaming - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Installer Service - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Platform Core Services & Edge Software Scheduled Maintenance
  • Completed
    December 05, 2025 at 9:00 AM
    Completed
    December 05, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    December 05, 2025 at 7:00 AM
    In progress
    December 05, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    December 05, 2025 at 7:00 AM
    Planned
    December 05, 2025 at 7:00 AM

    We are planning for a scheduled maintenance during that time.

    Scope of Changes:

    • Platform Console

    • Platform Core Service

    • Edge Software releases

    • UI/UX Updates

    Improved insight features for several plugins, with support for batch operations on some lists.

    We are pleased to announce a significant iteration of the DNS Routing and Edge Probing plugins' insight features, resulting in a more user-friendly experience. We have also introduced batch operations for frequently used entity lists, which significantly boosts interaction efficiency. This update also includes several other function optimizations and bug fixes.

    ✨ This Week's Update ✨

    Improvements

    • DNS Routing Plugin, Edge Probing Plugin: Optimized the display and interaction of the list and insight modules, lowering the barrier for user understanding and use.

    • DNS Routing Plugin: The address selection strategy now supports returning up to 10 IP addresses, increasing the flexibility of address allocation.

    • List Batch Operations: Now supports batch upgrade for Edges, and batch deletion for Edges, EIPs (Elastic IP), Certificates, and Resources, substantially improving efficiency.

    • Endpoint: Optimized the resource domain name input detection mechanism to support Punycode encoding, adapting to Internationalized Domain Name (IDN) scenarios.

    • UI/UX Improvements: Added new Chinese and English translations, as well as interaction and operation guides, ensuring a simpler and friendlier interface layout.

    Bug Fixes

    • Resolved some installation and crashing issues with edges.

    • Endpoint: Fixed some interaction exceptions in the alias object list.

    • Plugin: Fixed issues where some fields in the rule conditions failed to save correctly.

Nov 2025

Platform Core Services & Edge Software Scheduled Maintenance
  • Completed
    November 28, 2025 at 5:00 AM
    Completed
    November 28, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    November 28, 2025 at 3:00 AM
    In progress
    November 28, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    November 28, 2025 at 3:00 AM
    Planned
    November 28, 2025 at 3:00 AM

    We are planning for a scheduled maintenance during that time.

    Scope of Changes:

    • Platform Console

    • Platform Core Service

    • Edge Software releases

    • UI/UX Updates

    DNS Routing Now Supports Minimum Latency Preference

    We are pleased to announce the addition of the Minimum Latency policy to DNS Routing, which helps you automatically filter and select the optimal resolution address based on the probe delay. We have also introduced multiple feature optimizations and issue fixes.

    ✨ This Week's Update ✨

    New Features

    • DNS Routing Plugin: Added the Minimum Latency address selection strategy, which supports selecting the optimal resolution address based on probe delay.

    • EIP List: Added location and carrier/ISP information, and displays the health status of the EIP based on the latest results from probing tasks.

    Improvements

    • Edge List: Now provides a visual presentation of key operational metrics for each Edge instance, with a clickable link to jump to the Edge Insight page.

    • Cache Control Plugin: Merged the original Cache Warming and Cache Purge plugins, added support for customizing the cache segment size, unifying the cache management experience.

    • AuthN & AuthZ Plugin: Merged the original mTLS plugin, added support for customizing the authentication failure response, making authentication configuration simpler and more consistent.

    • SSL/TLS Plugin: Integrated certificate management with SSL/TLS configuration, added support for manual intervention after automatic certificate application failure, and optimized the automatic matching mechanism for Edge certificates.

    • Plugins Navigation: Added a three-level menu for plugins, allowing for quick switching between different plugins from any plugin page, enhancing the ease of use for multiple plugins.

    • UI/UX Improvements: Added new partial Chinese and English translations, as well as interaction and operation guidance, ensuring a more responsive and user-friendly dashboard layout.

    Bug Fixes

    • Fixed several installation and crash issues with the Edge instances, and corrected some abnormal status determinations for the Edge.

Oct 2025

Platform Core Services & Edge Software Scheduled Maintenance
  • Completed
    October 31, 2025 at 9:00 AM
    Completed
    October 31, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    October 31, 2025 at 7:00 AM
    In progress
    October 31, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    October 31, 2025 at 7:00 AM
    Planned
    October 31, 2025 at 7:00 AM

    We are planning for a scheduled maintenance during that time.

    Scope of Changes:

    • Platform Console

    • Platform Core Service

    • Edge Software releases

    • UI/UX Updates

    AxisNow Managed DNS Provider Now Available: Accelerate Your Scheduling Domain Deployment!

    We are excited to announce the launch of the AxisNow Managed DNS Provider. You can now quickly complete the hosting of your scheduling domain without needing to integrate your own DNS service. This significantly streamlines the onboarding process and enhances configuration efficiency.

    ✨ This Week's Update ✨

    New Features

    • DNS Routing Plugin: Added the AxisNow Managed DNS Provider. We now offer managed scheduling domains, leading to a significant boost in configuration efficiency.

    Improvements

    • Tenant Module: Optimized the verification process for reserved tenant domains to prevent repeated redirects, enhancing the overall user experience.

    • Cache Purge and Warming Plugin: Refined the guidance for multi-type purge and warming operations and fixed several reported errors.

    • Advanced Certificate Management Plugin: Optimized the application retry strategy and added detailed descriptions and operational guidance for several certificate application errors.

    • Plugin List and Marketplace: Optimized the names and order of several plugins.

    • UI/UX: Added new English and Chinese translations, along with other interactive and operational guidance improvements.

    Bug Fixes

    • Resolved installation and crash issues at the Edge.

    • Fixed issues affecting certain reports.

    • Addressed abnormal functionality in the Rate Limiting Plugin under specific scenarios.

Platform Core Services & Edge Software Scheduled Maintenance
  • Completed
    October 24, 2025 at 8:24 AM
    Completed
    October 24, 2025 at 8:24 AM
    Maintenance has completed successfully.
  • In progress
    October 24, 2025 at 7:00 AM
    In progress
    October 24, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    October 24, 2025 at 7:00 AM
    Planned
    October 24, 2025 at 7:00 AM

    We are planning for a scheduled maintenance during that time.

    Scope of Changes:

    • Platform Console

    • Platform Core Service

    • Edge Software releases

    • UI/UX Updates

    Certificate Application Progress Fully Visible, Supports Manual Retries!

    We are pleased to announce that the certificate details page now supports displaying the application process and offers support for retrying failed applications. We've also introduced multiple feature optimizations and bug fixes.

    ✨ This Week's Update ✨

    New Features

    • Advanced Certificate Management Plugin: The certificate details page now displays the entire application process in real-time and supports one-click manual retries, making the application process more unified and transparent.

    Improvements

    • Advanced Certificate Management Plugin: Optimized the automatic retry logic for certificate applications, significantly boosting the success rate and ease of use of the certificate application process.

    • DNS Routing Plugin: Optimized some feature descriptions and configuration guidance.

    • Cache Control Plugin: Optimized cache configuration guidance.

    • Upstream-Related Plugins (Upstream Optimizer, Upstream Request Rewrite, Upstream Connection Control): Integration and adjustments of some configurations.

    • UI/UX: Added some new Chinese/English translations, along with other interactive and operational guidance improvements.

    Bug Fixes

    • Edge crashes.

    • Issues where filtering operations were not taking effect in the Insights audit logs.

    • Issues where filtering operations were not taking effect in the DNS Routing Plugin's Insights.

Platform Core Services & Edge Software Scheduled Maintenance
  • Completed
    October 17, 2025 at 8:00 AM
    Completed
    October 17, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    October 17, 2025 at 7:00 AM
    In progress
    October 17, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    October 17, 2025 at 7:00 AM
    Planned
    October 17, 2025 at 7:00 AM

    We are planning for a scheduled maintenance during that time.

    Scope of Changes:

    • Platform Console

    • Platform Core Service

    • Edge Software releases

    • UI/UX Updates

    The DNS Routing Plugin now supports the Sequential Selection Algorithm!

    We are pleased to announce that the DNS Routing Plugin now supports the sequential selection algorithm, which will unlock multi-address priority selection and multi-CDN primary/backup switching! This update also brings multiple functional optimizations and bug fixes.

    ✨ This Week's Update ✨

    New Features

    • DNS Routing Plugin: Supports priority selection algorithm (Sequential Selection Algorithm).

    Improvements

    • Edge: Supports crash information collection and reporting.

    • DNS Routing Plugin: Optimization of some feature descriptions and configuration guides.

    • Advanced Certificate Management Plugin: Certificate details page displays the application process, making the process more transparent.

    • Cache Control Plugin: Optimized cache configuration guide and default cache behavior for some status codes.

    • Cache Purge and Warming: Merged into one plugin for increased convenience.

    • Bot Challenge Plugin: Optimized the configuration guide for a simpler configuration process.

    • Condition Types: Added edge matching conditions to some plugins, supporting access control based on the edge.

    • Insight Log Explorer: Supplemented some commonly used log fields.

    • Improved tenant login logic.

    • UI/UX: Improvements to some report tips, retrieval, and other interaction and operation guidance.

    Bug Fixes

    • Crash issues on the edge.

    • Issue where some fields in access logs could not be collected under HTTP3.

    • Incorrect caching behaviours.

Platform Core Services & Edge Software Scheduled Maintenance
  • Completed
    October 11, 2025 at 7:43 AM
    Completed
    October 11, 2025 at 7:43 AM
    Maintenance has completed successfully.
  • Update
    October 11, 2025 at 7:38 AM
    Update
    October 11, 2025 at 7:38 AM

    Maintenance update has been completed. All services have now resumed normal operation. Our technical team is closely monitoring the system status to ensure service stability.

  • In progress
    October 11, 2025 at 7:00 AM
    In progress
    October 11, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    October 11, 2025 at 7:00 AM
    Planned
    October 11, 2025 at 7:00 AM

    We are planning for a scheduled maintenance during that time.

    Scope of Changes:

    • Platform Console

    • Platform Core Service

    • Edge Software releases

    • UI/UX Updates

    DNS Routing Plugin Now Supports CNAME Records!

    We are excited to announce that the DNS Routing plugin now supports the CNAME record type. This new support will soon unlock managed scheduling domains and probing points, Multi-CDN automatic switching, and policy-based traffic scheduling! This update also includes several feature optimizations and bug fixes.

    ✨ This Week's Update ✨

    New Features

    • DNS Routing Plugin: Supports CNAME record type.

    Improvements

    • Edge: Continued enhancement of reliability, optimizing log output, sampling, and event output logic.

    • DNS Routing: Optimized the configuration interaction experience for its Geo and ISP.

    • Advanced Certificate Management: Optimized information on the certificate list and detail pages; supports manual certificate applications that can be linked with DNS Integration for automatic validation.

    • Cache Control: Defaults to caching file name suffixes and segments; optimized caching based on status codes; defaults to segment caching.

    • Custom Error Pages: Adjusted to default to displaying the origin server's page for origin/backend exception status codes.

    • Event Logs: Added new fields to support richer log recording and event retrieval.

    • Insight Log Explorer: Added descriptions for query conditions and new commonly used fields.

    • UI/UX: Several interaction and operation guide improvements.

    Bug Fixes

    • Several crashing issues with the Edge.

    • Incorrect caching behaviors.

Oct 2025 to Dec 2025

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